Privacy Policy
Definitions
Customer: any professional or natural person with legal capacity within the meaning of Articles 1123 et seq. of the Civil Code, or any legal person, who visits the Website to which these general terms and conditions apply.
Provisions and Services: Hôtel Marnie House provides Customers with:
Content: All elements constituting the information present on the Website, in particular text, images and videos.
Customer Information: Hereinafter referred to as ‘Information’, which corresponds to all personal data that may be held by Hôtel Marnie House for the purposes of managing your account, managing customer relations, and for analytical and statistical purposes.
User: An internet user who logs in to and uses the aforementioned website.
Personal data: ‘Information which, in any form whatsoever, directly or indirectly, enables the identification of the natural persons to whom it relates’ (Article 4 of Law No. 78-17 of 6 January 1978).
The terms ‘personal data’, ‘data subject’, ‘processor’ and ‘sensitive data’ have the meanings defined by the General Data Protection Regulation (GDPR: No. 2016-679)
1. Introduction to the website.
Pursuant to Article 6 of Law No. 2004-575 of 21 June 2004 on confidence in the digital economy, users of the Hôtel Marnie House website are hereby informed of the identities of the various parties involved in its creation and management:
Owner: SAS Baie d’ailleurs VAT number FR79883331654 – 11 rue de Paris – 62520 Le Touquet
Publishing director: Jeremy Gosse - jgosse@lmfgroup.fr
The person responsible for publication may be a natural person or a legal entity.
Hosting provider: OVH – 2 rue Kellermann – 59100 Roubaix – France +33 9 72 10 10 07
Data Protection Officer: Christine Christy - direction@marniehouse.com
2. General terms and conditions of use of the website and the services offered.
The Website constitutes an intellectual work protected by the provisions of the Intellectual Property Code and applicable international regulations. The Customer may not, under any circumstances, reuse, transfer or exploit for their own benefit all or part of the elements or works contained on the Website.
Use of the Hôtel Marnie House website implies full and unconditional acceptance of the general terms and conditions of use set out below. These terms and conditions of use may be amended or supplemented at any time; users of the Hôtel Marnie House website are therefore advised to consult them regularly.
This website is normally accessible to users at all times. However, Hôtel Marnie House may decide to suspend access for technical maintenance purposes, in which case it will endeavour to notify users in advance of the dates and times of such maintenance. The Hôtel Marnie House website is updated regularly by the website manager. Similarly, the legal notices may be amended at any time: they are nevertheless binding on the user, who is advised to refer to them as often as possible in order to keep abreast of any changes.
3. Description of the services provided.
The purpose of the Hôtel Marnie House website is to provide information regarding all the company’s activities. Hôtel Marnie House endeavours to provide information on the Hôtel Marnie House website that is as accurate as possible. However, it cannot be held liable for omissions, inaccuracies or failures to update the information, whether caused by itself or by third-party partners who provide this information.
All information provided on the Hôtel Marnie House website is given for guidance only and is subject to change. Furthermore, the information appearing on the Hôtel Marnie House website is not exhaustive. It is subject to any changes that may have been made since it was published online.
4. Contractual limitations regarding technical data.
The website uses JavaScript technology. The website cannot be held liable for any material damage arising from the use of the website. Furthermore, users of the website undertake to access the website using up-to-date equipment, free from viruses, and with a latest-generation, up-to-date web browser. The Hôtel Marnie House website is hosted by a service provider within the European Union in accordance with the provisions of the General Data Protection Regulation (GDPR: No. 2016-679)
The aim is to provide a service that ensures the highest possible level of accessibility. The hosting provider guarantees the continuity of its service 24 hours a day, every day of the year. However, the hosting provider reserves the right to interrupt the hosting service for the shortest possible periods, in particular for maintenance purposes, to improve its infrastructure, in the event of infrastructure failure, or if the Services generate traffic deemed to be abnormal.
Hôtel Marnie House and the hosting provider shall not be held liable in the event of a malfunction of the internet network, telephone lines or IT and telephony equipment, in particular where network congestion prevents access to the server.
5. Intellectual property and infringements.
Marnie House Hotel owns the intellectual property rights and holds the rights to use all elements accessible on the website, including text, images, graphics, logos, videos, icons and sounds. Any reproduction, representation, modification, publication or adaptation of all or part of the elements of the website, by whatever means or process, is prohibited without the prior written authorisation of: Hôtel Marnie House
Any unauthorised use of the website or any of the elements it contains shall be deemed to constitute an infringement and shall be prosecuted in accordance with the provisions of Articles L.335-2 et seq. of the Intellectual Property Code.
6. Limitations of liability.
Marnie House Hotel acts as the publisher of the website. Marnie House Hotel is responsible for the quality and accuracy of the Content it publishes.
Hôtel Marnie House shall not be held liable for any direct or indirect damage caused to the user’s equipment whilst accessing the Hôtel Marnie House website and resulting either from the use of equipment that does not meet the specifications set out in point 4, or from the occurrence of a bug or incompatibility.
Marnie House Hotel shall also not be held liable for any indirect damage (such as, for example, loss of business or loss of opportunity) arising from the use of the website. Interactive sections (such as the option to ask questions via the contact form) are available to users. Hôtel Marnie House reserves the right to remove, without prior notice, any content posted in these sections that contravenes the legislation applicable in France, in particular the provisions relating to data protection. Where applicable, Hôtel Marnie House also reserves the right to hold the user liable under civil and/or criminal law, in particular in the event of messages of a racist, abusive, defamatory or pornographic nature, regardless of the medium used (text, photographs, etc.).
7. Management of personal data.
The Customer is informed of the regulations concerning marketing communications, the Act of 21 June 2014 on Confidence in the Digital Economy, the Data Protection Act of 6 August 2004, and the General Data Protection Regulation (GDPR: No. 2016-679).
7.1 Data controllers
For Personal Data collected in connection with the creation of the User’s personal account and their browsing of the Website, the data controller is: Marnie House, represented by REMOLEUX PIERRE-ERIC, its legal representative
As the data controller for the data it collects, Hôtel Marnie House undertakes to comply with the applicable legal framework. In particular, it is the Customer’s responsibility to establish the purposes of its data processing, to provide its prospective and existing customers – following the collection of their consent – with comprehensive information on the processing of their personal data, and to maintain a register of processing activities that accurately reflects the reality. Whenever Hôtel Marnie House processes Personal Data, it takes all reasonable measures to ensure the accuracy and relevance of the Personal Data in relation to the purposes for which it processes it.
7.2 Purpose of the data collected
Marnie House Hotel may process all or part of the data:
- To enable navigation of the Website and the management and tracking of the services ordered by the user: connection and usage data relating to the Website, invoicing, order history, etc.
- To prevent and combat cyber fraud (spam, hacking, etc.): IT equipment used for browsing, IP address, password (hashed)
- To improve navigation on the Website: connection and usage data
- To conduct optional satisfaction surveys regarding Hôtel Marnie House: email address
- To carry out communication campaigns (text messages, email): telephone number, email address
Marnie House Hotel does not sell your personal data, which is therefore used only where necessary or for statistical and analytical purposes.
7.3 Right of access, rectification and objection
In accordance with current European regulations, users of Hôtel Marnie House have the following rights:
- Right of access (Article 15 of the GDPR) and rectification (Article 16 of the GDPR), and the right to update or complete Users’ data; right to restrict processing or erasure of Users’ personal data (Article 17 of the GDPR), where such data is inaccurate, incomplete, ambiguous, out of date, or where its collection, use, disclosure or storage is prohibited
- The right to withdraw consent at any time (Article 13(2)(c) of the GDPR)
- Right to restriction of processing of Users’ data (Article 18 of the GDPR)
- Right to object to the processing of Users’ data (Article 21 of the GDPR)
- Right to data portability in respect of data provided by Users, where such data is subject to automated processing based on their consent or on a contract (Article 20 of the GDPR)
- Right to determine the fate of Users’ data following their death and to choose to whom Hôtel Marnie House must (or must not) disclose their data to a third party previously designated by them
As soon as Hôtel Marnie House becomes aware of a User’s death and in the absence of any instructions from them, Hôtel Marnie House undertakes to destroy their data, unless its retention is necessary for evidential purposes or to comply with a legal obligation.
If a User wishes to find out how Marnie House Hotel uses their Personal Data, request that it be rectified, or object to its processing, they may contact Marnie House Hotel in writing at the following address:
Marnie House – DPO, WIDLEY DABY
11, rue De Paris, 62520 LE TOUQUET PARIS PLAGE.
In this case, the User must specify the Personal Data they would like Hôtel Marnie House to correct, update or delete, providing clear proof of identity by submitting a copy of an identity document (identity card or passport).
Requests for the deletion of Personal Data will be subject to the obligations imposed on Marnie House Hotel by law, in particular regarding the retention or archiving of documents. Finally, Users of Hôtel Marnie House may lodge a complaint with the supervisory authorities, in particular the CNIL (https://www.cnil.fr/fr/plaintes).
7.4 Non-disclosure of personal data
Hôtel Marnie House undertakes not to process, host or transfer the information collected about its customers to a country outside the European Union or recognised as ‘inadequate’ by the European Commission without first informing the customer. However, Marnie House Hotel remains free to choose its technical and commercial data processors, provided that they offer sufficient safeguards in accordance with the requirements of the General Data Protection Regulation (GDPR: No. 2016-679).
Marnie House Hotel undertakes to take all necessary precautions to safeguard the security of the Information and, in particular, to ensure that it is not disclosed to unauthorised persons. However, if an incident affecting the integrity or confidentiality of the Customer’s Information is brought to the attention of Hôtel Marnie House, the latter must inform the Customer as soon as possible and notify them of the corrective measures taken. Furthermore, Hôtel Marnie House does not collect any ‘sensitive data’.
The User’s Personal Data may be processed by subsidiaries of Hôtel Marnie House and data processors (service providers), solely for the purposes set out in this policy.
Within the limits of their respective responsibilities and for the purposes set out above, the main individuals likely to have access to the data of Hôtel Marnie House Users are primarily our customer service agents.
8. Incident notification
However hard we try, no method of transmission over the internet and no method of electronic storage is completely secure. We cannot therefore guarantee absolute security. Should we become aware of a security breach, we will notify the users concerned so that they can take appropriate action. Our incident notification procedures take into account our legal obligations, whether at national or European level. We are committed to keeping our customers fully informed of all matters relating to the security of their accounts and to providing them with all the information necessary to help them meet their own regulatory reporting obligations.
No personal information relating to users of the Hôtel Marnie House website is published without the user’s knowledge, nor is it exchanged, transferred, assigned or sold in any form whatsoever to third parties. Only in the event of a takeover of Hôtel Marnie House and its rights would the transmission of such information to the prospective purchaser be permitted; that purchaser would in turn be bound by the same obligation regarding the retention and modification of data in relation to users of the Hôtel Marnie House website.
Security
To ensure the security and confidentiality of Personal Data and Personal Health Data, Hôtel Marnie House uses networks protected by standard security measures such as firewalls, pseudonymisation, encryption and passwords.
When processing Personal Data, Hôtel Marnie House takes all reasonable measures to protect it against loss, misuse, unauthorised access, disclosure, alteration or destruction.
9. Hyperlinks, ‘cookies’ and web beacons (‘tags’)
The Marnie House Hotel website contains a number of hyperlinks to other websites, provided with the authorisation of Marnie House Hotel. However, Marnie House Hotel is unable to verify the content of the websites visited in this way and therefore accepts no liability in this regard.
Unless you choose to disable cookies, you agree that the website may use them. You may disable these cookies at any time, free of charge, using the opt-out options provided and set out below, bearing in mind that this may reduce or prevent access to all or part of the Services offered by the website.
9.1. ‘COOKIES’
A ‘cookie’ is a small data file sent to the User’s browser and stored on the User’s device (e.g. computer, smartphone) (hereinafter ‘Cookies’). This file contains information such as the User’s domain name, the User’s internet service provider, the User’s operating system, and the date and time of access. Cookies do not in any way pose a risk of damage to the User’s device.
Marnie House Hotel may process information relating to the User’s visit to the Website, such as the pages viewed and searches carried out. This information enables Marnie House Hotel to improve the content of the Website and the User’s browsing experience.
As cookies facilitate navigation and/or the provision of the services offered by the Website, the User may configure their browser to allow them to decide whether or not to accept them, so that cookies are either stored on their device or, conversely, rejected – either systematically or depending on the issuer. The User may also configure their browser so that they are prompted to accept or refuse cookies on a case-by-case basis, before a cookie is likely to be stored on their device. Marnie House Hotel informs the User that, in this case, not all features of their browser may be available.
If the User refuses to allow cookies to be stored on their device or in their browser, or if the User deletes those already stored there, the User is advised that their browsing and experience on the Website may be limited. This may also be the case where Marnie House Hotel or one of its service providers is unable, for technical compatibility reasons, to recognise the type of browser used by the device, the language and display settings, or the country from which the device appears to be connected to the internet.
Where applicable, Hôtel Marnie House accepts no liability for any consequences arising from the impaired functioning of the Website and any services offered by Hôtel Marnie House resulting from (i) the User’s refusal of cookies (ii) Hôtel Marnie House being unable to store or access the cookies necessary for their operation due to the User’s choice. Each browser has different settings for managing cookies and the User’s preferences. These are described in the browser’s help menu, which explains how the User can change their cookie preferences.
At any time, the User may choose to express and amend their preferences regarding cookies. Marnie House Hotel may also use the services of external service providers to assist it in collecting and processing the information described in this section.
Finally, by clicking on the icons for the social media platforms Twitter, Facebook, LinkedIn and Google Plus on the Hôtel Marnie House website or in its mobile app – and provided the User has accepted the use of cookies by continuing to browse the Hôtel Marnie House website or mobile app – Twitter, Facebook, LinkedIn and Instagram may also place cookies on your devices (computer, tablet, mobile phone).
These types of cookies are only placed on your devices provided that you consent to them by continuing to browse the Hôtel Marnie House website or mobile app. However, the User may withdraw their consent for Hôtel Marnie House to place this type of cookie at any time.
Article 9.2. WEB BEACONS (“TAGS”)
Hôtel Marnie House may occasionally use web beacons (also known as ‘tags’, action tags, single-pixel GIFs, transparent GIFs, invisible GIFs and one-to-one GIFs) and deploy them via a specialist web analytics partner who may be located (and therefore store the corresponding information, including the User’s IP address) in a foreign country.
These web beacons are placed both in the online advertisements that direct internet users to the Website and on the various pages of the Website itself.
This technology enables Hôtel Marnie House to assess visitors’ responses to the Website and the effectiveness of its activities (for example, the number of times a page is opened and the information viewed), as well as the User’s use of this Website.
The external service provider may collect information about visitors to the Website and other websites using these tags, compile reports on the Website’s activity for Hôtel Marnie House, and provide other services relating to the use of the Website and the internet.
10. Governing law and jurisdiction.
Any dispute arising in connection with the use of the Hôtel Marnie House website shall be governed by French law. Except where prohibited by law, exclusive jurisdiction is hereby conferred on the competent courts of BOULOGNE SUR MER
11. Supplement
11.1 ‘Google Analytics’
This website uses the web analytics service Google Analytics provided by Google Inc. (‘Google’). Google Analytics uses ‘cookies’, which are text files stored on your computer (via your web browser) that enable an analysis of your use of the website during your visit. The data collected via cookies regarding your use of the website is transferred to a Google server in the USA and stored there. However, if IP anonymisation is enabled on this website, your IP address will first be truncated by Google within the Member States of the European Union or in other states party to the Agreement on the European Economic Area. Only in exceptional cases will the full IP address be transmitted to a Google server in the United States and then shortened there. Google will use this information on behalf of the owner of this website to analyse your use of the website, compile reports on visitor activity and provide other services relating to website and internet usage. Google will not associate the IP address transmitted by your browser as part of Google Analytics with any other Google data. You can disable the installation and use of cookies by adjusting the settings in your web browser; however, please note that this may prevent you from making full use of all the site’s features. However, you can prevent the collection of personal data (including your IP address) generated by cookies and your use of the website, as well as the processing of this data by Google, by downloading and installing the browser plug-in available via the following link: here
You can find further information regarding the privacy policy and terms of use for Google Analytics in the ‘About Google Analytics’ section.
